Contact our CFL Evasion travel agency

Do you have any questions? Write us!
We aim to deal with your enquiry as soon as possible and to reply as soon as possible.

What if you need assistance?

If you encounter another problem on site, contact your local representative as soon as possible. In your travel documents, you will find all the necessary information as well as the emergency telephone number to dial.
If necessary, call the CFL-EVASION Central, Telephone : (+352) 4990 4800, opening hours Monday to Friday from 09h00 to 18h00 or send your questions 24/24 hours to the following e-mail address: cfl-evasion@cfl.lu (we will try to answer you as soon as possible).

Important: Before any request, please prepare, if possible, the following information:

the number of your CFL-Evasion travel contract, or the references and booking dates of the tour operator and the place where you are in difficulty, if applicable,
your name, first name and postal address, a current e-mail address, a current mobile phone number,
describe as accurately as possible the situation/reason why you need assistance.

Our Team

No matter where the trip goes, our experienced staff will be happy to advise you

Mara CORTOLEZZIS Leisure Department

Languages:
LUX, DEU, FRA, ENG, ITA
Tel: +352 4990 - 4894

Estelle FOSSATI Leisure Department

Languages:
LUX, DEU, FRA, ENG
Tel: +352 4990 - 4898

CHRISTIAN THIMMESCH Leisure Travel Department

Languages:
LUX, DEU, FRA, ENG, POR
Tel: +352 4990 – 4893

Alexandra Carvas Business Travel Department

Languages:
LUX, DEU, FRA, ENG, POR
Tel: +352 4990 - 4891

Martine FRIESEISEN Geschäftsführerin

Sprachen:
LUX, DEU, FRA, ENG
Tel: +352 4990 - 4888