Contact our CFL Evasion travel agency

Do you have any questions? Write us!
We aim to deal with your enquiry as soon as possible and to reply as soon as possible.

What if you need assistance?

  • If you encounter another problem on site, contact your local representative as soon as possible. In your travel documents, you will find all the necessary information as well as the emergency telephone number to dial.
  • If necessary, call the CFL-EVASION Central, Telephone : (+352) 4990 4800, opening hours Monday to Friday from 08h30 to 18h00 or send your questions 24/24 hours to the following e-mail address: cfl-evasion@cfl.lu (we will try to answer you as soon as possible).

Important: Before any request, please prepare, if possible, the following information:

  • the number of your CFL-Evasion travel contract, or the references and booking dates of the tour operator and the place where you are in difficulty, if applicable,
  • your name, first name and postal address, a current e-mail address, a current mobile phone number,
  • describe as accurately as possible the situation/reason why you need assistance.

  • Consent

    Please read the information notice on personal data protection

  • Withdrawal of consent

    If you wish to withdraw your consent, please visit this page: https://gdpr.cfl.lu

Our Team

No matter where the trip goes, our experienced staff will be happy to advise you

Leisure and holiday travel

Alexandra Carvas
Alexandra Carvas Leisure Department
Languages:
LUX, DEU, FRA, ENG, POR
Tel: +352 4990 - 4891
Mara CORTOLEZZIS
Mara CORTOLEZZIS Leisure Department
Languages:
LUX, DEU, FRA, ENG, ITA
Tel: +352 4990 - 4894
Estelle FOSSATI
Estelle FOSSATI Leisure Department
Languages:
LUX, DEU, FRA, ENG
Tel: +352 4990 - 4898
Tania Loes
Tania Loes Leisure Department - Apprentice
Languages:
LUX, DEU, FRA, ENG
Tel: +352 4990 - 4890

Business travel

Malou WOYSISCHOWSKI
Malou WOYSISCHOWSKI Business Department

Languages:
LUX, DEU, FRA, ENG
Tel. +352 4990 - 4896

Nelia PERPETUO MATIAS
Nelia PERPETUO MATIAS Business Department

Languages:
LUX, DEU, FRA, ENG, POR
Tel. +352 4990 - 4892

Eduarda MAIA ROMAO
Eduarda MAIA ROMAO Business Department
Languages:
LUX, FRA, ENG, POR
Tel. +352 4990 - 4892

Management

Martine FRIESEISEN
Martine FRIESEISEN Geschäftsführerin

Sprachen:
LUX, DEU, FRA, ENG
Tel: +352 4990 - 4888